Turnkey Projects: Types, Advantages, Disadvantages & Example

Date: 10 March 2024

Turnkey projects have become an essential model in various industries due to their comprehensive nature and ability to provide clients with a one-stop solution. Whether you're involved in construction, IT, manufacturing, or any other sector, understanding turnkey projects can help you make informed decisions. In this blog post, we will explore what turnkey projects are, their types, advantages, and disadvantages, and provide a real-world example.

What Are Turnkey Projects?

A turnkey project is a type of project where the contractor or service provider is responsible for the entire process, from planning and design to construction and final delivery. The term "turnkey" refers to the idea that the client can simply "turn the key" to access the completed project without further involvement. The contractor takes care of all the work, ensuring the project is completed according to the specifications and within the agreed timeframe.

Turnkey projects are often used in industries where a complete, end-to-end solution is required. The contractor manages all aspects of the project, including design, procurement of materials, construction, and commissioning. The client typically only provides the initial vision and budget, with minimal involvement in the execution phase.

Types of Turnkey Projects

Turnkey projects can vary across industries, each requiring a unique set of skills and expertise. Below are some common types of turnkey projects:

1. Construction Projects

One of the most common applications of turnkey projects is in the construction industry. Turnkey construction projects include residential, commercial, and industrial buildings. A construction company will take full responsibility for the entire project, including obtaining permits, designing the structure, procuring materials, and carrying out the construction. The client only needs to provide basic specifications and budgetary requirements.

Examples:

  • Residential homes
  • Office buildings
  • Factories and warehouses
  • Shopping malls or complexes

2. IT & Software Solutions

In the IT sector, turnkey projects often involve the complete development of software systems, such as enterprise resource planning (ERP) systems, customer relationship management (CRM) systems, or custom applications. The IT contractor is responsible for designing, developing, testing, and deploying the solution, ensuring that it is fully functional upon delivery.

Examples:

  • Custom ERP software
  • E-commerce platforms
  • Enterprise-level mobile applications

3. Manufacturing & Equipment Supply

Turnkey projects in manufacturing often involve setting up entire production lines, factories, or industrial plants. The contractor is responsible for designing the facility, sourcing and installing equipment, and ensuring everything operates smoothly. This type of project can also include the automation of production processes and the integration of robotics or other advanced technologies.

Examples:

  • Automobile assembly lines
  • Food processing plants
  • Electronics manufacturing facilities

4. Infrastructure Projects

Infrastructure projects are another major area where turnkey solutions are applied. These projects include large-scale developments such as roads, bridges, airports, and utilities. A turnkey contractor would handle everything from initial design and engineering to the construction and final handover, ensuring that the infrastructure meets all legal, safety, and operational standards.

Examples:

  • Highways and expressways
  • Airports
  • Water treatment plants
  • Power plants

Advantages of Turnkey Projects

The turnkey approach offers several advantages to both the client and the contractor. Some of the most notable benefits include:

1. Single Point of Responsibility

One of the primary benefits of turnkey projects is the concept of a single point of responsibility. In a traditional project, multiple contractors and subcontractors may be involved, creating potential gaps in accountability. In a turnkey project, the client only needs to deal with one contractor who manages the entire project, ensuring that there is no confusion or overlap between different service providers.

2. Reduced Risk for Clients

Turnkey projects typically reduce the risk for clients because the contractor takes on the responsibility for delivering the final product. Clients don't need to worry about managing the various stages of the project, and they can be confident that the contractor will deliver a fully functional solution. Additionally, the contractor usually provides guarantees on the project’s completion and performance.

3. Time Efficiency

Since the contractor manages the entire project, the timeline can often be more efficient. There's no waiting for various subcontractors to complete different stages, and since everything is integrated, the project can proceed more smoothly. The contractor will often have the experience and expertise to streamline the process and deliver the project faster than a multi-contractor setup would allow.

4. Cost Control

Turnkey projects can also offer cost savings. Because the contractor is responsible for procuring materials, coordinating all stages of the project, and managing suppliers, they can often negotiate better rates for materials and services. This can lead to a more cost-effective project overall. Additionally, the client doesn’t need to spend time and money managing multiple vendors.

5. Quality Assurance

With a turnkey project, the contractor is typically a seasoned expert in the specific type of project they are handling. This means that they are likely to have established systems and processes in place to ensure high-quality outcomes. Additionally, since they are responsible for the entire project, they have more incentive to maintain high standards throughout the execution.

Disadvantages of Turnkey Projects

While turnkey projects come with numerous benefits, there are also potential downsides that clients need to be aware of before committing to this model.

1. Limited Client Control

In a turnkey project, the client gives up much of the control over the project's execution. The contractor takes the lead in decision-making, from design to implementation. While this reduces the client's involvement in the day-to-day aspects of the project, it can also lead to situations where the final result doesn’t entirely align with the client’s expectations, especially if there are communication gaps.

2. Higher Initial Costs

Turnkey projects can come with higher initial costs due to the comprehensive nature of the services involved. Since the contractor is handling all aspects of the project, they may charge a premium for their services. While there might be cost savings over the course of the project, clients may find the upfront payment higher than expected.

3. Risk of Overdependence

Relying entirely on one contractor for a turnkey project can create risks. If the contractor lacks experience in a particular area or fails to deliver as expected, it could impact the entire project. Clients may find themselves at the mercy of a single provider, which can limit their ability to seek alternatives if issues arise.

4. Quality Concerns

Although turnkey projects offer the potential for high-quality outcomes, clients must ensure that the contractor has a proven track record. If the contractor is not experienced or lacks the necessary resources, the quality of the final product may suffer. It’s important to vet contractors thoroughly before entering into a turnkey agreement.

Example of a Turnkey Project

One example of a turnkey project can be seen in the construction of a new factory for a manufacturing company. The client, a business looking to expand its production capabilities, approaches a turnkey contractor to handle the entire project.

The contractor is responsible for:

  • Designing the factory layout based on the client’s needs
  • Sourcing and procuring materials for the building and machinery
  • Managing the construction of the facility and installation of equipment
  • Testing and commissioning the machinery to ensure it operates smoothly

Once the project is completed, the client simply "turns the key" and begins operations in the new facility without further involvement in the process. This allows the client to focus on running their business while the contractor ensures that everything is in place for a successful launch.

Conclusion

Turnkey projects provide a convenient and efficient solution for clients who want a comprehensive, one-stop service. By hiring a single contractor to handle all aspects of the project, clients can reduce their risk, save time, and often benefit from cost efficiencies. However, there are potential downsides, such as limited control and the risk of overdependence. It's essential for clients to carefully select a reliable contractor to ensure the success of a turnkey project.